Refund policy
RETURN & REFUND POLICY
Effective Date: May 2026
StockPlug Ecom is operated by Summit Marketing Services LLC.
Digital Product & Membership Policy
StockPlug Ecom sells digital products, educational resources, and membership access exclusively. Due to the digital nature of our products and services, all sales are generally final once access has been delivered.
Products and services may include:
- Educational reselling guides
- Supplier and vendor directories
- Premium Discord/community access
- Membership resources and tools
- Digital downloads
- Templates, spreadsheets, and calculators
- Educational video or written content
No physical products are sold or shipped through this website.
Delivery of Digital Products
All products are delivered digitally through:
- Download links
- Community access invitations
- Account/member access
Delivery is typically instant but may take up to 24 hours in some cases.
If you experience access issues, please contact:
Refund Policy
Due to the immediate-access nature of digital products and memberships, refunds are not typically provided after purchase.
By completing a purchase, customers acknowledge and agree that:
- They are purchasing digital products/services
- Access may be delivered instantly
- Digital products cannot be “returned”
- Membership fees may recur if subscribing to a recurring plan
- All sales are generally final
Limited Exceptions
Refund requests may only be considered in limited circumstances, including:
- Duplicate accidental purchases
- Technical delivery failures that cannot be resolved
- Significant product misrepresentation
Requests must be submitted within 48 hours of purchase with supporting information.
Chargebacks
Customers agree to contact StockPlug Ecom support before initiating a chargeback or dispute.
We are committed to resolving legitimate issues quickly and fairly.
Fraudulent chargebacks or abuse of digital products/services may result in suspension of access to our services.
Contact Information
For support or billing inquiries: